Television and the NHL, an Imperfect Marriage
Lately, it seems like devotees of the NHL have had one problem after another just trying to do what should be a simple thing: watch their favorite sport on the airwaves.
ComCast has "bandwidth" issues on the west coast, Versus has blackout rules concerning multiple games at certain times on Monday and Tuesday nights, FS Carolinas randomly shows commercials during the middle of play during Hurricanes games, and finally the the biggest pet peeve of Caniacs, that some games are not being broadcast at all.
Sometimes it's tough to be a hockey fan. As Rodney Dangerfield used to say, "we don't get no respect".
When customers sign up for the Center Ice package, most assume that they will be able to watch almost any NHL game being played. Unfortunately, nothing could be further from the truth.
Apparently, some fans in California only get about half the channels they are paying for. Mike Chen does a great job of discussing that problem here.
Then there is the Versus blackout controversy. The NHL made an agreement with Versus that the network would have sole rights to broadcast certain timed games within specific guidelines. For the most part, the NHL has scheduled around these limitations, but there are exceptions. For instance, there have been at least two Caps games affected this season that were not shown on Center Ice because of Versus blackout restrictions.
Caniacs suffered once because of this bad agreement two seasons ago when the blackout affected a Hurricanes game.
Could it be too difficult to allow the game to be broadcast by someone else if Versus chooses not to pick it up? Why does it have to be a "dead broadcast", so that no one can see it at all? This doesn't seem like a good deal for the league or for fans.
Then we have the fiasco which came up during the Flyers/Canes game last week. Commercials started playing randomly, right during game play. At one point, the Hurricanes were in the middle of a powerplay and a commercial started up. Fans were outraged and many complained to the cable provider and the network. For the first few days, no one took responsibility for the snafu. FS Carolinas pointed to Time Warner Cable and vice versa.
The News and Observer reported today that FS Carolinas finally admitted they were in error. A network spokesperson said that they will "work to make sure it doesn't happen again".
Finally, the most complained about problem regarding "televised" games around these parts is the fact that some games are not televised at all. There have been two recent Sunday games where neither the Hurricanes nor the visiting team televised the contest. How can fans of either team watch their favorite players if neither of the participating teams take enough interest to televise the game?
A Canes Country reader recently emailed me complaining about this very issue. She feels that if a person purchases Center Ice, they should be able to watch all the games. Here are excerpts of what she sent to me-
I am in Winston and subscribe to Time Warner. If I lived in the triangle, I would go to every game, but that would still leave away games questionable.
So, is there something that as fans we can do collectively to effect some kind of change? I was ready to cancel my Center Ice but the NHL site says that the subscription is non-refundable.....
Maybe, CC readers can gather some steam and we can do something about this. Call me crazy, but on game days, I don't take appointments after 4:30 just to make sure I am home by 7PM. My staff has circled all game dates on the calendar. Once I get home, I don't take phone calls and no one is allowed to come over to visit. Those three hours are mine. I paid for them and I look forward to them.... sometimes for days.
Isn't this the exact type of die-hard fan the NHL covets? She's not alone, I know several people exactly like this and there are many, many fans outside the immediate area who love to watch the Canes, but can not make it to every game. Should they be punished?
Wouldn't it make sense if the NHL would somehow mandate that every NHL game be televised, by either the visiting team or home team? In this day and age when they can live-stream preseason games online, at the very minimum shouldn't they do the same for a regular season game if it is not televised?
If they don't want to or can't do it, then ask the local blogging community for assistance. There are some tech savvy people out there who would love to help out.
(Thank you Ms. "A" from Winston. I'm not sure if CC readers have enough clout to change NHL or team policy, but perhaps if enough people let the NHL office know that all games need to be televised in one way or the other, something eventually might be done. Perhaps someone has other ideas of what to do)?
((Of course, this is regarding broadcasts in the USA only))
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you might want to specify that this issue specifically affects American broadcasters and TV rights.
by repenttokyo on Dec 10, 2008 10:21 PM EST reply actions 0 recs
Bubba, You are a true gentleman. You can screw up royally anytime you want now and I will still have your back. You can be “Candidate #5” and I will forgive you. Thanks for giving us a forum to vent.
Next time I am at a game, I would like to meet you to at least shake your hand.
I sent this em to Bubba the day before the Mo change. Neither of us knew what was in store and he said he would address my concerns the next day….but Mo happened. He wrote back to me apologizing for not keeping his word. I told him my issues were minor and I understood that there were more important issues to address. This alone, endeared me to Bubba. Professionalism is so rare these days.
Imagine my surprise to read this tonight. B, I’d send you flowers and a case of your spirit of choice if I knew where to send them to.
If any Caniacs have any ideas, please come forth. I already wrote to the NHL and they gave me the rote “blackout restrictions” to which I replied, what blackout if either team is not broadcasting the game. No answer to that one.
I contend that the NHL does tape the games. How else would they be able to review calls or revisit questionable hits etc. up in Toronto?
Having to endure an Anastacia Furs commercial in the middle of a power play was more that I could take.
Couldn’t they just show the game without commentary?
I know, I know. This is so trivial, but in my stress filled world, hockey is one of the things I go to to forget everything that ails me and the world.
Anyway, Bubba, if you are ever stranded in Winston, shoot me an e-mail and I will come to your rescue.
Thanks for all you do.
Ag
by AD on Dec 10, 2008 10:38 PM EST reply actions 0 recs
Bubba,
Don’t forget about the first Penguins/Canes game that flipped to a Pred’s game after an hour. Think it was Greensboro/Burlington.
Again, TWC and FSS pointed at each other.
And I was outraged.
by WStout on Dec 10, 2008 10:42 PM EST reply actions 0 recs
Bubba,
I was actually the guy quoted in that N&O article regarding FSN’s screwup during the Philly game. I’m in Charleston, SC and am usually royally frustrated with my Canes situation here…
I’m technically in the Canes viewing area even though I live a good 4 hour drive from the RBC Center. However, very often FSN down here decides to air women’s college basketball games or something similar in place of the Canes games (often when the on-screen TV guide lists the Canes game as being televised)!
I’m told by the NHL that if I order Center Ice I’ll have all of the Canes games blacked-out since I’m in the viewing area, even when tons of games are kicked off for other sports programming! It’s insane and frustrating…
Good thing I have a trip planned next week to see Montreal and Florida back to back! Thanks for the great article my friend.
Phil
by Charleston Caniac on Dec 11, 2008 1:59 AM EST reply actions 0 recs

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