Hurricanes 2009-10 Attendance, A Closer Look
After making it to the Eastern Conference Finals in 2008-09, most thought the Carolina Hurricanes would make it to the playoffs again this season. But the team ended up falling short of expectations in the win column and not surprisingly, their poor performance on the ice transcended to the box office.
The team averaged 16,572 fans per game the previous season, (which placed them at 20th in the league), but attendance dropped to an average of 15,240 this past year, (23rd in the league).
Several factors adversely affected attendance, including: a 14 game losing streak near the beginning of the season, a team which was in last place in the league and was performing in last place in several categories including scoring for the first part of the season, a poor economy, a local higher than national average unemployment rate of over 10%, and injuries to key players including Eric Staal and Cam Ward, faces of the franchise.
Believe it or not, even bad weather affected the gate. Let's take a closer look after the jump.
Here is a month by month outline of official attendance numbers for the 2009-10 season as presented by "The Whaler" from The Hurricanes Hockey Report.
Scheduled ---- 5 9 7 7 3 8 2
October November December January February March April
18,680 15,089 14,990 14,071 18,393 17,048 16,073
16,186 14,164 13,954 16,892 15,527 16,426 18,680
13,597 13,510 12,758 14,812 16,466 17,690
14,053 14,163 16,514 16,031 15,832
15,549 12,194 14,820 13,512 18,144
13,502 16,288 15,473 15,311
13,224 16,947 6,896 18,046
14,463 16,108
12,797
TOTALS 78,065 123,106 106,271 97,687 50,386 134,605 34,753
Gms played 5 9 7 7 3 8 2
Gms remain 0 0 0 0 0 0 0
Average 15,613 13,678 15,181 13,955 16,795 16,825 17,376
Highest 18,680 15,089 16,947 16,892 18,393 18,144 18,680
Lowest 13,597 12,194 12,758 6,896 15,527 15,311 16,073
Pc of Cap 83.6 73.2 81.3 74.7 89.9 90.1 93.0
Sellouts 1 0 0 0 0 0 1
The number that really sticks out is the 6,896 in late January. The Blackhawks were in town for that game and there was supposed to be a near sell out crowd, but the area was hit with ice and snow that day and people were told to stay off the roads. That type of luck is what the franchise had to deal with all season long.
As indicated by the chart, attendance picked up in the latter part of the season, which is not unusual for this area. Coincidentally, the team also started playing better hockey and was winning games.
Some fans got upset yesterday when Forbes writer, Michael Ozanian issued a short blurb on his blog mentioning the news that Peter Karmanos was selling a portion of the Carolina franchise. In it, he criticized the area by making the statement, "The folks in North Carolina really don't care about hockey". He used recent attendance results as the basis for his remark.
But if one were to compare attendance with other franchises in a fair and objective way, they should not be selective with their criticism. For instance, what about Colorado? Here is a franchise that has had a lot of success and even made a surprising run this year. How can their season average of 13,947 and 27th place finish be overlooked?
In many cases attendance cycles go up and down in relation to how a team is doing. It's no surprise that Carolina's dipped this year, just looking at that factor alone. In year's past, the same thing has happened to other franchises.
Chicago, which is selling out every game and looking great at number one in attendance right now, finished at 29th in the league with an average gate of 12,727 as recently as in 2007.
Washington was 24th in 2008, 27th in 2007, and 28th in 2006. Now it's hard to get a ticket.
The Hurricanes almost always finish higher than the Islanders and the Devils, two teams in huge metropolitan markets.
Even the Boston Bruins finished below the Hurricanes at 26th in the league in 2008. Should one make the assumption that folks in Massachusetts don't care about hockey?
The Hurricanes should do better at the gate this season and have several positive factors working for them. The All Star game should garner significant support and will help build season ticket sales. Having the farm team in Charlotte will create more interest region wide, especially as favorite players in Charlotte are recalled to fill in for the injured in Raleigh. The team should be younger, more energetic, and hopefully more fun to watch.
The franchise is still young when compared to most others and the fanbase is still growing. The market will expand as the population continues to increase. While this season was disappointing, there are better times ahead for the Carolina Hurricanes.
68 comments
|
0 recs |
Do you like this story?
Comments
Thanks Bob
Interesting article, and it’s good to understand the Attendance situation, causes, #‘s, etc.
I’m expecting much better attendance figures this 2010-2011 season, for a few reasons…
more season tiks (due to ASG), some exciting new/ young faces, and anticipated better record! Have you any #’s on the season tik sales sofar?
Interesting info. After hearing about all of the marketing changes at the beginning of the year I really didn’t see anything different that was offered to increase sales. I still have to believe there is an untapped market out there that hasn’t been broached yet. I bet sales for this year went up with the ASG. I am doing my part by being a STH and the only game I missed last year was the Chicago game.
Is it October yet?
Thanks Bob
the facts 7 figures you posted shouldn’t really surprise many folks. And one thing that wasn’t mentioned was the cost of " marketing’ has on the price of a ticket…with the economy still way down for the “average” fan…it will take a winning season to get the seats filled and keep them so…again and that is IF the weather were to co-operate…my self i have to laugh at how and even old timers like myself who have a hardtime driving in some of the weather the triangle & the triade has had…for a guy from chicago…it’s nothing more than a minor inconvience…good effort sir…gee it’s only wednesday…3 more days to go before there will be A hockey games on…sigh…it will be a loooonnnnggg summer…
When The People Fear Their Government,There is Tyranny;
When The Government fears The People, There Is Liberty
It takes a couple generations to really build a fanbase. The Canes are doing right by going after the kids. Now once the kids are hooked you have to wait till they have kids. 5 years ago the Canes hooked me, now my kid whos almost a year old will most like turn out to be born a Canes fan, just like I was born a Duke fan.
Increased Ticket prices
One reason attendance could be the higher cost of tickets……..I live about three hours away and try and come to as many games and activities as possible, but I must admit I am more than a little put off with the increased cost of a ticket, some sections have almosted doubled in price. With the down turn going on now it’s hard to spend the extra money, while I am and always will be a big supporter of the team the increased cost hurts the average fan having to travel. I have also been a bit disapointed with the push to buy season tickets just to get a possible All Star ticket, when the ticket rep called and I said i was not interested in a ticket plan, you’d thought I’d spit on his momma, he dropped my call like I was wasting his time. I understand we need new season ticket holders and how good that looks to the NHL, but lets not forget the average fan and what they’ve done to support our team…
Just thinking out load……….
Yup...
like, “Saying Carolina is one of the best franchises in the south is like saying Greece has one of the best economies in the Medirterranean.”
I’m tempted to respond, “Or like saying ‘Michael Ozanian has the largest intellect among Forbes sports bloggers.’”
by Raccoon Fink on May 26, 2010 4:51 PM EDT up reply actions
From my rather heavy life experience with investments, you try to identify targets that have the greatest potential upside rather than those that are already performing at the top. You buy based on the overall Return On Investment, not just the cash flow coming out in the near term.
I believe the Hurricanes are at the perfect time to buy for maximum return and someone who on a nationally recognized financial website who provides nothing more than a kneejerk full-of-ignorant-stereotypes commentary on something to which he hasn’t given much thought needs to be challenged.
Or: in 2010, it’s a Blog-eat-Blog world.
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 9:17 AM EDT reply actions
Another Sth
i concur about tiks, but if u can make it to 5,6 games or so, then it’s worth splitting a tik pkg with someone(s)… get a much better price!!
Tix per Pop
I believe Raleigh is just about The smallest major-sports-team Metropolitan area on the Continent. Or maybe it was Ottawa ( I don’t remember), and don’t count the Green Bay Packers because they have Milwaukee and the whole crazy State of Wisconsin behind them.
My point is Raleigh does quite well for their population base size.
Eric Staal...Team Canada first line
EXACTLY!
I ripped him for this. Someone with that much economics background should know you can’t compare straight attendance numbers to draw conclusions without adjusting for population. that’s just stupid.
he knows that, he just wants to get a reaction.
by chrisbrasfield on May 26, 2010 10:26 AM EDT up reply actions
Ozanian Used the Same Figures in 2009 to Value the Hurricanes Above Columbus and Edmonton
Ozanian used the same figures in 2009 to put the Hurricanes as more valuable than either Columbus or Edmonton.
Here is what I posted at his site:
“Edmonton was listed in November, 2009, as #24 with a value of $166 million; Columbus was listed as #25, as having a value of $165 million; and the Hurricanes were listed as #21, with a value of $177 million. So the franchises he listed, were actually less valuable according to Forbes than the Hurricanes.
”http://www.forbes.com/lists/2009/31/hockey-values-09_Carolina-Hurricanes_316561.html" target="_blank">http://www.forbes.com/lists/2009/31/hockey-values-09_Carolina-Hurricanes_316561.html
Ozanian is being disingenuous and it is worth noting the Forbes website still has him as the author of the valuations. It is shameful."
My favorite part is that he obviously didn’t expect the replies he got and he constantly dances around the questions asked, simply re-iterating his cherry-picked data. He simply won’t admit he was wrong.
Very shameful from a respected financial website.
One of the best quotes from his replies, after being so adamant that his data was correct…
“The Bruins are never in the bottom third.” (in attendance)
Yeah, maybe he needs to check his facts again.
Yeah...
He has completely failed to respond to AD’s questions about his mis- and re-use of the same numbers.
by Raccoon Fink on May 26, 2010 4:52 PM EDT up reply actions
Ozanian may have
used the same figures but only his boss who writes his check knows a wee bit more on sports markets than that chucklehead Oz does…heck my dead grandma was a better bean coubnter then that Nimrod…i wobder how much he gets paid to "blog’ for a living…and compare that to other financial wizards who blog…
When The People Fear Their Government,There is Tyranny;
When The Government fears The People, There Is Liberty
Said it Before and I Will Say it Again...
Fix the F’n roads!
I know RBC/Canes cannot do anything about it but as a loyal fan that is WEST of Raleigh it is almost IMPOSSIBLE to make those 7:00 weekday games…I WANT to be there – believe me….but the I-40 traffic between the airport and Wards makes it impossible.
If that bottleneck was not there….attendance would be higher too.
P.S. PARTY BUSES. Checkers are talking about doing it…
have you driven in that area lately? contruction everywhere…they are fixing them!
by camwardsaysno on May 26, 2010 10:36 AM EDT up reply actions
Well said!
I work in Morrisville and live in Fuquay. If I go to a game I can never make it before the second period. I have to go home and walk my dogs (Hour in traffic). Barring traffic I could leave work, go home and be back at the RBC just about start time for most games. Hopefully, when construction on 40/Wade split is done this will all be better.
Not very good numbers, only 1 sell-out, 6 games above 17k, and Pc of cap isn’t very good either. This illustrates that there’s a lot of bandwagon jumpers that only show-up when the team’s playing well, which in a league with parody isn’t good – usually means you’ll be good as often as you’re bad, now, I realize that’s not the case with us because JR’s a genius, our mgmt. team is far superior to any other in the NHL, and our prospects will all turn out to be perenial 40 goal scorers. This data probably suggests there’s about 12K people that really care and whatever else showed up probably took advantage of one of the numerous promotions the Canes use.
again though...
you are comparing those numbers to much bigger cities. you can’t use that to compare interest across markets. you need to adjust by population size.
by chrisbrasfield on May 26, 2010 12:25 PM EDT up reply actions
i'm not saying...
that there are more people in other markets that care about they’re teams than there are in ours—but as a percentage, we stack up better than most.
by chrisbrasfield on May 26, 2010 12:26 PM EDT up reply actions
Do you remember this from months ago comparing LA and Raleigh as hockey markets?
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 12:33 PM EDT up reply actions
Also, everybody realizes that the Hurricanes need 4,000 to 5,000 more STHs. That need is obvious and well-discussed; but as chrisbrasfield points out, the Hurricanes are doing quite well as a relatively young franchise. It has to continue to grow its fanbase. Winning is the fastest way to accomplish that goal.
The biggest thing I take away from the numbers up above are that we only need about 4,000 more STH. Six or seven years ago that number was much higher.
An interesting comparison would be between last season and 03-04 and 04-05. I went to many games in all three seasons. The barn last year was nowhere close to as empty as it was those years, and those years were equally as bad (at least until the tail end of the season).
I just wish JR would have given up Ray Whitney for Lent.
This data probably suggests there’s about 12K people that really care and whatever else showed up probably took advantage of one of the numerous promotions the Canes use.
I care – that’s pretty obvious. I also currently don’t have an income or a lifestyle that allows me to go to many games. I watch every one on TV (which helps TV ratings). When the economy improves and/or my children are older and more independent this will change. If it’s just about paid attendance (since FSCarolinas doesn’t release TV ratings) then it’s just about revenues.
What about how many thousand showed up for the ASG announcement? Anywhere else have that kind of response from their fans?
It’s the word “care” in this sentence and in the original Forbes.com story that gets a fan like me riled up. Care is about emotions. We’re talking about money. And all the trends are in the right direction.
(wish I could remember where that poll came out showing Hockey had taken over NASCAR in popularity in some key demographics)
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 12:31 PM EDT up reply actions
I care too, it bugs me, I don’t know what your office is like, but mine most could care less about the Canes and the only they’re going is if they’re given free tickets. The amount of free tickets I’ve been given since moving to the Triangle is absurd.
I don’t have an office. For now, I’m a stay at home mother of 3.
There are not many obvious hockey fans in my neighborhood in Chapel Hill (or only fairweather types – but sheez, they’re even that way for Tarheels Basketball we found out this year – that was a shocker), but when you get to the youth hockey community the Canes fans are intense. Many are full STH’s.
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 12:45 PM EDT up reply actions
we've got 3 season ticket holders in an office of 25
maybe we’re abnormal though…
by chrisbrasfield on May 26, 2010 12:49 PM EDT up reply actions
i split 6 season seasons with 7 other guys at work and our company has 4 season seats
RAKASTAN SUOMEN!!
I’m proud to say that 100% of my office is comprised of season ticket holders.
Phoblographer and Finn Aficionado
SISU
by Jamie Kellner on May 26, 2010 7:14 PM EDT up reply actions
Of course, said office is my living room.
Phoblographer and Finn Aficionado
SISU
by Jamie Kellner on May 26, 2010 7:14 PM EDT up reply actions
Hey – my office as well! All 1.5 of us (RF only works 3 days at home).
My company as offices in Boston, Toronto and Montreal and I’m probably the biggest hockey fan of all the offices.
"The increase in pain is way beyond what you would expect a person to play with," said coach Paul Maurice. "Unfortunately it’s even beyond what Tim Gleason can play with, because he can play with just about anything."
Beating the Dead Horse Here...
Who is responsible for marketing the Hurricanes? They could do a better job.
Look at current advertising: During the actual broadcast of a game on FSS (Hellooo, I’m already watching a game) and a radio plug on Raleigh-based stations. That’s about it.
1. I want to see Checkers/Canes ads STATE-wide.
2. I want to see a TV commerical that includes a few members from each professional team trying each other’s sport (e.g. Staal trying to make a pass, Gleason doing a free throw, etc. You get the point)….generate cross-pro sports interest.
3. Look at the TV ratings for the US Hockey game…remind the STATE that we had some olympic members and they can come see them….sheesh
Really simple things can be done to engage the CURIOUS ones….then hope they come to a ‘magical’ win of some kind….then they’re hooked.
I’m no marketing guru but keeping it simple IN THE ENTIRE STATE would equal results.
Offerings
Plus, some package deals like dinner, hotel, and game for $x.xx.
Advertising in the Ice Houses (for example)…I attend skating/hockey lessons in Greesboro Icehouse and see NOTHING.
I could go on….but I’m not in marketing for the Canes org.
Attendance and popularity of the ’Canes will continue to increase. Raleigh was recently rated as having the highest quality of living in the country as well as a very high percentage of people with college degrees. Those people with degrees make more money and have more money to spend on things like the ’Canes.
To assume this team is in decline or mired in a state of unpopularity is naive.
prosportsblogging.com
by Great Ice-Pectations on May 26, 2010 12:48 PM EDT reply actions
Nice of you to stop by and weigh in! Good to hear from you. You have done some thinking on this matter.
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 1:06 PM EDT up reply actions
Thanks HM! Nothing gets under my skin like ignorant statements portrayed as fact against the Carolina Hurricanes.
Ozanian pointing out the attendance figures is fine with me. They are what they are and the organization has to deal with that. But saying things like “The folks in North Carolina really don’t care about hockey” is ridiculous and ignorant.
Statements like “Saying Carolina is one of the best franchises in the south is like saying Greece has one of the best economies in the Medirterranean,” are mean spirited, naive, and done by Ozanian in my opinion to boost his own ad revenue for his site. More power to him.
Comparing the Hurricanes estimated value to the sale of the Montreal Canadiens (one of the wealthiest teams in the league) over a year ago (when the economic crisis was not at the fever pitch it’s at now) is weak journalism. You can’t compare the success and value of a team that has been around (in this market) for 13 years to the MONTREAL CANADIENS. Are you kidding me?
Mr. Ozanian is making comparisons and evaluations as if every team in the league should be evaluated in the same way. Isn’t the dynamic of professional sport that teams HAVE to be spread out, into different communities, into different regions? You can’t have 15 teams in Toronto and 15 teams in Montreal. So why evaluate an organization and its success as if that were the case?
I’ll say it again, it’s not the facts of the situation that bother me. My intimate knowledge of both the area and the strength of its fans make me confident that this team will continue to grow and succeed in the triangle. What bothers me is Ozanian’s ignorant opinions, passed off as fact that bother me. It’s unfortunate that someone who writes for such an establishment as Forbes can use his blog space to mislead readers by presenting his lazy assertions as relevant information.
Guess what Mr. Ozanian; The folks in North Carolina really don’t care what you think.
prosportsblogging.com
by Great Ice-Pectations on May 26, 2010 1:53 PM EDT up reply actions
Chad LaRose in on 99.9 for the next hour. Stream here.
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 1:04 PM EDT reply actions
If you’re not listening, you’re missing something. If I find a link later, I’ll post.
Olympian Tim Gleason in Vancouver: "I don’t care what anybody says, to watch an exciting hockey game, there’s nothing like it."
by Carolyn Christians on May 26, 2010 1:22 PM EDT up reply actions
Actually, you’ll need to click the “David Glenn” tab for a dropdown menu from which you then choose “Audio” and “Latest Show”.
Then click Hour 2 for Chad’s guest appearance throughout that hour.
However, having said this, although I hear Chad being mentioned as Hour 1 opens as being a guest during Hour 2 of the show, I can’t find him anywhere within the audio stream for Hour 2.
Tweet from Mike Sunheim with the above link said that’s where he was, and I did hear him live during that hour. Not sure why he’s not showing up during that hour now. Maybe someone posted the wrong audio file.
Corrected link
Ah! Mike Sunheim just posted a corrected link (still Hour 2).
This one does indeed contain Chad…as if anything could contain the Madness that is Chadness. :-D
Just listened to this again while doing some chores that were less distracting than trying to listen live today.
Only a 40 minute audio file, with all the commercials stripped out.
Highly entertaining. Not to be missed.
I too
listened while doing the dishes…and my only beef was David Glenn talking more than Rosie…but hey…it’s his show…and what would i know about sports talk radio/tv shows considering I’m and “unofficial” Chuck with the letter K for Kaiton fan…over Mike Emrick…have a good night all…
When The People Fear Their Government,There is Tyranny;
When The Government fears The People, There Is Liberty
If your going to increase the fan base in the South, you have to get them to love the sport of Hockey first.
We have to find a way to bring people to the sport of Hockey and then they will come to the team. If you get them to the team first and the team fails, then the fan base will fail you. Hockey is in the blood of the Canadians at birth so they naturally love their hometown team win or lose. Unfortunately most people in North Carolina are so wrapped up in ACC sports, hockey is a hobby to them not a sport. We need to bring the young ones in the south to hockey so they grow up respecting it as inportant sport in their life not just their parent’s hobby. I feel like a Canadian because I eat and sleep hockey 12 months a year and have only been a fan since 2006.
Having said that, I went to all the games last season and only missed 2 games this season and the fan base seemed larger in the RBC this season excluding the playoff games last season. I’m very surprised they are saying the attendance was lower this season. I was impressed with the attendance considering the season we had in the fall. It’s just a matter of time before Hockey will be a powerhouse in Raleigh and Charlotte.
C
C59's Post Raises Interesting and Important Points
Hockey is a sport that ultimately can get into your blood. I would be a part of a demographic that one would typically expect to be an avid basketball fan. In Greenville, S.C., I played b-ball almost non-stop, and went to college to play. I used to play in an attorney’s b-ball league. Now I rarely even watch the basketball games on tv. Although I went to WFU, I am much more l likely to watch other ACC teams (maybe this coach will return to WFU b-ball roots). I am however watching Canes or Rats hockey during a great deal of my free time. Our family is hooked. My children for the most part are as involved as my wife and I in Hurricanes hockey.
Hockey here in the Triangle is a sport that is growing in popularity; but it does need to be nurtured and grown. In the end, having a successful team on the ice is the fastest and most certain why to broaden the fan base. I think having a team based on hard work, hitting, and speed is another key element to growing the sport here.
Get them to the Game
I grew up in Florida…Football is king….played college football….moved to S Florida for 8 years during the Panther’s run in the mid 90’s….never went to a hockey game…..moved to NC went to my first hockey game late in the 07-08 season. got hooked! love the speed of the game, pace of play, excitement etc. Season ticket holder for the past 2 years; I’ve been to World Series games, the swamp in gainseville, the old Orange Bowl, Dolphin playoff games, basketball etc…….NOTHING IS EXCITING AS THE HOME PLAYOFF GAMES LAST YEAR.
Get people in the arena and like me they may become an addict!
great points and I think we all feel that way and thats where I think Mr. O’s article fails (one of the many points of failure) is that you cannot compare our “value” or the team/sport’s popularity to a Montreal or the fanship and dedicatation to Canadians (or original 6 team)…no Canadian alive remembers “when there was no hockey”. You can’t say that about this area, the franchise is so young and has accomplished so much. Look at the SCF teams, they have not won a cup since this franchise started!
Give it a few years…the generation (s) that can now say…“i can’t remember when there was no hockey in NC” has already been born. Youth hockey is growing, evident by the cute little mighty mites during intermissions. That is where the value lies in this franchise. However, i would to see more being done outside of the triangle to make others more aware. Charlotte Checker as the AHL franchise is a great start!
RAKASTAN SUOMEN!!
This is really not too bad
Considering the season. You had 17 games with 16,000+. That is really good since the Canes were out of it all year.
Once again, and this is from someone in CT, you folks have topped us. Hartford would never have done numbers like this in similar circumstances. Heck, we don’t even have a building that would hold 16,000.
Give yourselves a pat on the back.
I’m curious to see the effect of the ASG. The league sponsers apparantly take up 8,000 seats for the game leaving 11,000 for fans. I think the season ticket number was previously around 10k which included the mini packs. I just dont see how they are going to increase sales significantly based on the fact that theres only so many more guaranteed tix available for the event.
in a marketing sence
why not compare it with games that many folks could possibly relate to…those being LaCrosse & Field Hockey here in the Carolina’s they are bigger sports when it comes to attendence,but when you compare those to say for tennis …more people have shown up that i have seen especially for the NCAA playoffs…just tossing that out as the basic principal is the same…get the ball,puck into the goal…stay cool today folks…
When The People Fear Their Government,There is Tyranny;
When The Government fears The People, There Is Liberty
I'd reply to that article...
But looks like Doug’s replies were enough for the rest of us. :)
Hopefully the 'Canes re-sign Ray Whitney to a nice 2 year deal and he retires comfortably at age 40. Maybe even 1 more Stanley Cup? :)








![Have you seen the "Google search make your own 30-second video" [FIXED the link, sorry] at Youtube? I made my take on the Canes season this morning. Check it out and if you make one you like, post it over here. Lot of fun.](http://cdn2.sbnation.com/fan_shot_images/111208/2_small.jpg)













